Shipping policy

This Shipping Policy outlines the terms and conditions governing the shipment of orders placed through our online store. By placing an order, you agree to the terms described below. We reserve the right to update this policy periodically; please review it regularly.

Order Processing Time

Orders are typically processed within 1–3 business days after receipt and payment confirmation. Processing time may extend during peak periods, holidays, or due to unforeseen circumstances. You will receive a notification once your order has been shipped.

Shipping Methods and Costs

We offer the following shipping options (customize rates and carriers based on your actual setup, e.g., PostNL, DHL, or integrated Shopify carriers):

  • Standard Shipping (Netherlands): Estimated delivery in 2–5 business days.
  • Express Shipping (Netherlands): Estimated delivery in 1–2 business days.
  • EU Shipping: Estimated delivery in 3–7 business days.
  • International Shipping: Available on request or for selected destinations; costs calculated at checkout.

Shipping costs are calculated based on order weight, dimensions, and destination. Free shipping may apply for orders exceeding a minimum threshold (e.g., €50 within the Netherlands). All prices include applicable VAT where required.

Delivery Times and Expectations

Delivery estimates are provided by our shipping partners and are not guaranteed. Factors such as customs clearance (for international orders), weather, or carrier delays may affect arrival times. We are not responsible for delays caused by third-party carriers.

International Shipping and Customs

For orders outside the European Union, you may be responsible for additional customs duties, taxes, and import fees. These are not included in the shipping cost and must be paid by the recipient upon delivery. We recommend checking local regulations before ordering.

Note: As of July 2026, new EU rules apply to imports; relevant fees or restrictions may influence certain shipments.

Order Tracking

A tracking number is provided via email once your order ships. You can track your package using the link provided or directly on the carrier’s website.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at checkout. We are not liable for orders shipped to incorrect addresses provided by the customer. Address corrections after shipment may incur additional fees.

Lost, Damaged, or Delayed Shipments

  • Damaged Items: Inspect packages upon receipt. Report damage within 48 hours with photos and order details.
  • Lost Shipments: For packages marked as delivered but not received, contact the carrier first. We will assist with claims where possible.
  • Refunds for Non-Delivery: Eligible after the carrier’s investigation period (typically 7–14 days).

Returns and Shipping-Related Refunds

Refer to our separate Return Policy for details on returns. Shipping costs are generally non-refundable unless the return results from our error (e.g., wrong item shipped).

Contact Us

For any questions regarding shipping, please contact us at [your email address] or through the contact form on our website. We aim to respond within 1–2 business days.

Effective Date: July 3rd, 2026 

Store Name: Asa Data 

Location: Netherlands